Shipping – Furdela

1. Shipping time:

It normally takes 1-7 business days to process your order. Please note that holidays & weekends are not included.

It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

2. Shipping fee:

Our shipping fees generally depend on the weight of stuff and the destination. we ship to worldwide,the shipping fees is different to every country.


1. Why my tracking number is invalid?

We have sent out your order already, because of the current Convid-19 outbreaks, the express information will be updated after the package arrives in your country, so do not worry, you can check the tracking information after 1-2 weeks, if the status did not been updated after the time, please contact us back again. 

2.Why is my order number not updated for a long time?

Thanks for shopping from We already sent your package out, please don’t worry.Due to recent international logistics issue, tracking information can only update once it arrives in your destination country. Flat rate shipping often takes 10-20 BUSINESS DAYS. Also because of the current Convid-19 outbreaks, all packages may encounter a 7-10-days delay. 

3.Why did the order number just create a Fedex label, but when I ask for the Fedex, they said that the seller did not ship?

Currently, package is in transit and hasn't arrived in your country. As soon as it arrived in your country, your local branch of Fedex would record it online and tracking information would also be updated.

4.Why I didn't receive all my items, I missing some items in my order?

Your order may be split into several packages, some items could be shipped in another package and still on the way to you.Or they were out of stock and have been cancelled, the refund was issued to the account you paid with this order. If that's not the case, please contact our customer service for checking.

5.Can I get a refund if my order doesn't arrive on time?

If package arrived too late for you, we still recommend you to accept package and open it to check whether you like the products, we can offer you a coupon as a gift. But if you want to return and refund, you can contact our customer service for help after package delivered to you. You tracking number and the express company website link will be given by email as soon as we ship out the package.

Attention: If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.