At Furdelawholesale, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return process. Please review the following guidelines to ensure a smooth return:
- We accept returns within 30 days from the date of purchase.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Intimate apparel and swimwear are non-returnable for hygiene reasons.
- To initiate a return, please contact our Customer Service team at email@example.com within 7 days of receiving your order.
- Provide your order number, the item you wish to return, and the reason for the return.
- Our team will provide you with a return authorization and instructions on how to proceed.
- Please remember to contact us first to get the return address. Never use the address of the package to return it directly. That is an invalid address.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
- We recommend using a trackable shipping method to ensure your return is received.
- Once we receive your returned items and inspect them, we will process your refund within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
- In the event that you receive a defective or incorrect item, please contact our Customer Service team within 7 days of receiving your order.
- We will arrange for a replacement or refund for the item, including any applicable shipping charges.
- Refunds may take up to 3-7 business days to process, and will be issued to the original payment method.
If you have any questions or concerns about our Return and Refund Policy, please feel free to contact us at firstname.lastname@example.org. Our dedicated Customer Service team is here to assist you.
Thank you for shopping with Furdelawholesale!
Address:Room 1318-19, Hollywood Commercial Center, 610 Nathan Road, Mong Kok, Kowloon,Hongkong
Phone: 0086 18575403960
We hope that our Refund & Return policy gives you peace of mind when shopping at our store. If you have any further questions or concerns, please do not hesitate to contact us.