FAQ
Order Process
- Most orders are shipped within 5-7 days after your order placed.
Order emendation
- If you need to change or cancel your order, please contact us immediately. We generally process orders within 2-4 hours on business days, and once our warehouse has processed your order, we will be unable to make any changes.
About Shipping
- Fast shipping with tracking number, EMS/DHL/TNT or other transportation Line.
- If your parcel has a deadline, please contact us to check detail.
Shipping Day
DHL/EMS/Other express fast transport lines
- It usually take 7-10 days for delivery.
Where are you sending From?
- All our products are custom made in our factories in China where we ship from.
Payment Method
- Paypal
- Credit Card
- Union Western
- Bank Transfer
It need to extra pay 4% service fee if you use paypal, bank transfer is free of charge.
After-Sale Service
- If there are any defects of our items, please contact us firstly and offer the pictures of the defect area.
- Customizing size items not accept return and exchange.
Fur slides FAQ you can find here