FAQ – Furdela

Order Process

  • Most orders are shipped within 5-7 days after your order placed.

Order emendation

  • If you need to change or cancel your order, please contact us immediately. We generally process orders within 2-4 hours on business days, and once our warehouse has processed your order, we will be unable to make any changes.

About Shipping

  • Fast shipping with tracking number, EMS/DHL/TNT or other transportation Line.
  • If your parcel has a deadline, please contact us to check detail.

Shipping Day

      DHL/EMS/Other express fast transport lines

  • It usually take 7-10 days for delivery.

Where are you sending From?

  • All our products are custom made in our factories in China where we ship from.

Payment Method

  • Paypal
  • Credit Card
  • Union Western
  • Bank Transfer

It need to extra pay 4% service fee if you use paypal, bank transfer is free of charge.

After-Sale Service

  • If there are any defects of our items, please contact us firstly and offer the pictures of the defect area.
  • Customizing size items not accept return and exchange.


Fur slides FAQ you can find here